Terms & Conditions
There is a 4 week (certain items may require longer depending on country of origin/volume) minimum lead time required for all orders (specifically for candles as they are all handmade) and to ensure stock is available.
AVAILABILITY OF STOCK:
All items on this website offered for sale are either in stock or are available to be ordered from our suppliers. In the unlikely event that we are unable to fulfil the order, we will contact you (and if you decide not to select another product from our range) a full refund will be offered to you. Our client’s happiness is very important to us.
All prices are in Australian dollars.
For all orders a minimum 20% non-refundable deposit is required before work/ ordering stock commences. Balance can be made via bank transfer, credit /debit or in person at time of completion.
Samples are available upon request at our showroom, please enquire on 02 9799 2222 / 0406 334 734 or email@example.com
Petit Cadeau delivers Australia wide.
For all deliveries across Australia we ship via Australia Post.
Should you require Express delivery please contact us at firstname.lastname@example.org for a quote.
We will process and dispatch/deliver your order as soon as possible.
However, we will not dispatch any order until payment has been finalised.
Petit Cadeau is not responsible for any loss or damage of stock from the delivery.
When receiving your order, please check for damages & quantity PRIOR to signing for delivery..
Once you sign you are accepting that your order has no damage.
Any cancellation or modification of an order must be made prior to commencement of business on the following day. After this time orders cannot be cancelled. Cancellation of any printed or assembled items will incur a fee, in order to cover the cost of time and materials used. If an order has been paid in full, we will retain $100.00 to cover artwork time, plus any costs incurred in preparing the stock for your order, including stock costs and labours.
All content on this website including images and text are copyright to Petit Cadeau. No contents on this website (without prior written permission) can be copied, re-used, re-distributed nor reproduced.
For candle purchases...
Once a candle is purchased, the candle safety becomes the responsibility of that person.